Need help?

How to Get Help
Get help by: Recommendation* To access:
Reviewing in-product help View information about the current window as well as procedures for using Estimating.
Click the Help button or icon, or press [F1] to display the Help topic for that window.
Reading product documentation View documents and reference material from the Estimating Product Documents website. Visit http://cdn.na.sage.com/Docs/en/customer/estimating/
Documentation.htm
Searching the Knowledgebase Search the Sage Knowledgebase, which provides 24/7 access to support articles as well as the latest software downloads and updates. Visit the Knowledgebase at https://us-kb.sage.com/portal/ss/?tabid=3&searchaliases=custom_us_estimating.
Asking the community Join industry peers, certified partners, and Sage pros online 24/7 at the Sage Community Hub—the best place to ask questions and share product experiences, tips, and tricks. Visit the Sage Estimating General Discussion forum.
Checking the latest product alerts Keep up with the latest product information with Sage Estimating Announcements at the Sage Community Hub. forum. See Sage Estimating Announcements
Submitting a web ticket Submit your issue directly to our support team using Online Case submission. Visit https://customers.sagenorthamerica.com/irj/
portal/anonymous/login
Exploring training options Learn how to harness the full power of your software through videos and classes at Sage University. Visit Sage University.
You can also get access to Sage University from the Estimating File menu by selecting Help > Sage University.

*Not all options are available for all products. Customer Service hours vary by product line. Access to some resources require an active Sage Business Care support plan.